5 Ways to Manage Constant Complainers

5 Ways to Manage Constant Complainers

Reading time: 90 Seconds 1.    Interrupt 2.    Investigate 3.    Validate 4.    Motivate 5.    Delegate It can be really frustrating having to deal with people who are always complaining. Of course, you have the usual four options for dealing with difficult people:...
The One Skill Every Professional Needs

The One Skill Every Professional Needs

It doesn’t matter whether you’re launching a new product line, interviewing for a job, selling real estate or designing concept cars: when you’re explaining the benefits of a decision, persuading teams to incorporate new processes or showing stakeholders how a project...

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