5 Ways to Manage Constant Complainers

5 Ways to Manage Constant Complainers

Reading time: 90 Seconds 1.    Interrupt 2.    Investigate 3.    Validate 4.    Motivate 5.    Delegate It can be really frustrating having to deal with people who are always complaining. Of course, you have the usual four options for dealing with difficult people:...
Connect Like You Give a Damn

Connect Like You Give a Damn

READING TIME: 90 SECONDS. I care passionately about human potential – and it shows. I give a damn about my books, my readers and my corporate speaking clients – and it shows. 80 percent of all my speaking engagements are word of mouth and repeat business, 9 of...

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