In my mailbox this morning was a hand-addressed envelope containing a hand-written note. It was from the president of the UPS Stores in San Diego, thanking me for the speech I gave last week to wrap-up their three-day convention in Dallas.

This man oversees almost 4,700 UPS Stores on this continent, and he still finds time to hand write a letter to someone he met for an hour. Tim Davis is a true leader, and everyone I met at their convention was as passionate as Tim about helping their customers build their businesses. They have lots of amazing online services now too.

This is the company I want as my helpful neighborhood small business resource center. Give them a try, (I use them regularly) and they’ll give you and your business a boost: their passion, friendliness and diligence starts at the top.

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