5 Ways to Manage Constant Complainers

Reading time: 90 Seconds 1.    Interrupt 2.    Investigate 3.    Validate 4.    Motivate 5.    Delegate It can be really frustrating having to deal with people who are always complaining. Of course, you have the usual four options for dealing with difficult people:...

The Unflinching Magic of Staying Focused

READING TIME: 90 SECONDS Abigail is in front of her management team, catching some softball questions from her managers. She’s finding out a lot more from them about how they’re going to handle the next year’s challenges than they’re finding out from her because of...

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